Towing & Roadside Assistance in Malta – Frequently Asked Questions
Get answers to the most common questions about our towing and roadside assistance service in Malta and Gozo. Available 24/7 — call +356 7713 1071 anytime.
We provide a full range of 24/7 roadside assistance and towing services across Malta and Gozo, including: emergency towing and flatbed recovery, on-site breakdown repair, battery jumpstart and replacement, flat tyre change to spare, vehicle lockout assistance, emergency fuel delivery, accident recovery, basement and underground garage extraction, pre-booked towing, and scrap car collection. Whatever your situation, call +356 7713 1071 and we dispatch the nearest unit immediately.
2. Are your towing and roadside assistance services available 24/7?
Yes — completely. Super Road Assistance operates 24 hours a day, 7 days a week, including weekends and every public holiday in Malta and Gozo. There is no time you cannot reach us. Whether it is 3am on a Sunday or Christmas Day, call +356 7713 1071 and a dispatcher answers immediately.
3. How quickly can a tow truck reach me in Malta?
Our average arrival time is 15 to 30 minutes, depending on your location. Central Malta — Valletta, Sliema, Birkirkara, Msida, Paola, and Marsa — typically sees arrivals in 15–25 minutes. Mid-Malta and coastal areas average 20–35 minutes. North, south, and west Malta: 25–45 minutes. Gozo: 30–50 minutes including the ferry. We give you an honest arrival estimate the moment you call. For the fastest dispatch, send your GPS pin via WhatsApp to +356 7713 1071.
4. Which areas of Malta and Gozo do you cover?
We cover every town and village across the entire island of Malta — including Valletta, Sliema, St Julian's, Birkirkara, Mosta, Msida, Marsa, Paola, Qormi, Naxxar, Rabat, Mellieħa, St Paul's Bay, Buġibba, Qawra, Birżebbuġa, Żejtun, Marsaskala, the Three Cities, Attard, Lija, Balzan, Luqa, Safi, Kirkop, Dingli, Żurrieq, Siġġiewi, and all surrounding roads. We also provide full coverage across Gozo including Victoria, Mġarr, Marsalforn, Xlendi, and Dwejra. No location is too remote — if you are stranded, we come.
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5. What types of vehicles can you tow?
We tow a wide range of vehicles including cars and hatchbacks, vans and minivans, SUVs and 4x4s, motorcycles and scooters, boats and trailers, small trucks, and non-operational vehicles for scrapping. If you are unsure whether we can handle your vehicle, call us and describe it — we will confirm immediately.
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6. Do you tow electric vehicles (EVs), lowered cars, and AWD vehicles?
Yes. Electric vehicles and all-wheel-drive (AWD) cars must always be transported on a flatbed — using a wheel-lift tow risks serious drivetrain damage. Our flatbed trucks are equipped with low-angle loading ramps for lowered and modified vehicles, and secure tie-down systems for motorcycles and scooters. All EV towing in Malta is handled by our flatbed fleet.
7. Do you tow motorbikes and scooters in Malta?
Yes. We tow and transport motorcycles and scooters across Malta and Gozo. We use purpose-built tie-downs and wheel chocks to secure two-wheeled vehicles safely on our flatbeds, ensuring they arrive at their destination without any damage.
8. Can you tow my car if it will not start?
Yes. If your vehicle will not start due to engine failure, a flat battery, a seized gearbox, or any other mechanical issue, we can tow it to your preferred garage, mechanic, or any other destination across Malta and Gozo.
9. Can you fix my car on the spot so I do not need a tow?
Yes — whenever possible, our goal is to get you moving again without towing your vehicle. Our units carry equipment for the most common roadside breakdowns in Malta: battery jumpstarts (12V and 24V), new battery installation with a 2-year warranty, spare tyre fitting, vehicle lockout entry, and emergency fuel delivery. If we can fix it roadside, we will.
10. Can you help if I am locked out of my car?
Yes. Our vehicle lockout service uses professional auto locksmith techniques to open your car without causing any damage to the door, lock, or paintwork. We provide this service 24 hours a day, 7 days a week, across all of Malta and Gozo.
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11. What should I do if I get a flat tyre in Malta?
Switch on your hazard lights, pull off the road safely if possible, and call +356 7713 1071. We will come to your location and change your flat tyre to your spare. If your spare is also unusable or you do not have one, we will tow your vehicle to the nearest tyre shop. We do not install new tyres on the spot, but we can get you to a garage that does.
12. Do you offer emergency fuel delivery in Malta?
Yes. If you run out of petrol or diesel anywhere in Malta or Gozo, we bring the right fuel type directly to your vehicle. Tell us your location and your fuel type when you call, and we dispatch immediately.
13. Can you help if my car breaks down on a major road?
Yes — and these calls are given priority dispatch. If you break down on a busy road such as the Regional Road, the Marsa-Hamrun Bypass, the Coast Road, or the Mosta Road, switch on your hazard lights and move away from the carriageway if it is safe to do so. Call +356 7713 1071, share your exact location, and we arrive with the appropriate equipment to recover your vehicle safely.
14. Can you help if my car breaks down at Malta Airport?
Yes — this is one of our most frequent callouts. Dead batteries in the Malta Airport long-stay car park are especially common for vehicles left for extended periods. Call +356 7713 1071, give us your bay number and car park level, and we come directly to your vehicle. We can jumpstart it or fit a new battery on the spot.
15. What do I do after a car accident in Malta?
After ensuring everyone's safety, move behind the crash barrier if you are on a busy road. If there are no injuries and traffic is not blocked, complete the standard motor accident report (bumper-to-bumper form). If there are injuries or the road is blocked, call the police. Once the report is completed, call Super Road Assistance at +356 7713 1071 and we dispatch a recovery vehicle to safely remove your damaged car and transport it to your home, mechanic, or insurance yard.
16. How much does towing or roadside assistance cost in Malta?
The cost depends on the type of service and the distance involved. We operate on a transparent, pay-per-use model — no membership fee, no annual subscription, and no hidden charges. When you call +356 7713 1071 or send your WhatsApp location, our dispatcher gives you an exact, upfront price before the truck is dispatched. There are no surprises on your invoice.
17. Do you tow prestige and luxury vehicles?
Yes. We regularly recover and transport luxury and high-performance vehicles across Malta, including Ferrari, Porsche, Bentley, Lamborghini, and other prestige marques. We use dedicated soft-strap wheel systems — no metal chains ever contact your alloys — and flatbeds with low-angle loading ramps. Every prestige vehicle is handled with the same care you give it.
18. My car is stuck in an underground garage or basement. Can you help?
Yes. We operate specialised low-clearance recovery vehicles designed specifically for underground car parks, hotel basements, and enclosed spaces. This is a common callout in Sliema, St Julian's, and Valletta. When you call, let us know the ceiling height and access restrictions of the car park so we can send the right vehicle.
19. Do you provide towing between Malta and Gozo?
Yes, 24 hours a day. Whether your vehicle has broken down on the Gozo ferry, in Mġarr, or anywhere across Gozo, we handle the entire logistics — including the ferry crossing — and transport your vehicle safely to any destination in Malta or within Gozo itself.
20. Do you assist tourists and rental car drivers in Malta?
Yes. We regularly help tourists and visitors who experience breakdowns while driving rental cars in Malta and Gozo. We attend to the vehicle and provide you with all documentation required by your rental company or insurance provider for reimbursement of the assistance costs.
21. Do you work with insurance companies?
We focus on providing a direct, personalised service to individual clients rather than operating as an insurance panel provider. This means you deal with us directly and get the full attention your situation deserves. We provide complete documentation and invoicing so you can submit a claim to your insurer for reimbursement.
23. Do you offer scrap car removal in Malta?
Yes. We collect end-of-life and non-roadworthy vehicles across all of Malta. Our scrap car removal service is free of charge, and we assist with the necessary vehicle deregistration paperwork. To arrange a collection, call +356 7713 1071 or contact us through the website.
22. What payment methods do you accept?
We accept cash, Revolut, BOV Mobile Banking, and all major debit and credit cards including Visa, Mastercard, and AMEX. Bank transfer is also available. Payment is taken after the job is completed.
24. How do I request towing or roadside assistance?
Call us directly on +356 7713 1071 — our dispatcher answers immediately, 24 hours a day. You can also send your location pin via WhatsApp to the same number for the fastest possible dispatch. When you call, have your exact location, vehicle type, and a brief description of the problem ready.
25. What should I do if I have no phone signal?
Try moving to slightly higher ground or a different position to get a signal. If you have mobile data but no voice signal, WhatsApp us at +356 7713 1071 with your location pin and we will respond immediately. If you are near other people, ask someone nearby to make the call on your behalf. Tourists with foreign SIMs can also reach us via WhatsApp over Wi-Fi.
